Humans interact in three primary ways: conversations, transactions, and collaborations. Understanding their differences is necessary to ensure the appropriate software technology is employed to meet your needs. Conversational interaction is an exchange of information and transactional interaction is an exchange of transaction entity between two or more participants, while collaborative interaction is meant for a change of collaboration entity, ex.: achievement of a shared goal.
Collaboration Software is one of groupware categories that facilitate seamless collaboration between your employees, department staff, project team members, work groups, etc. Its powerful functionality enables users to see action plans, share documents, track projects, manage schedules, automate business processes, be instantly notified of any tasks and activities they are involved in.
Collaboration Application Benefits
Collaboration Tool integrates a number of planning, scheduling and tracking activities into a single software package that links collaboration with coordinated execution to reach the goal of seamless, transparent, hassle-free collaboration between groups. It lets you enjoy all the benefits of an intranet or Internet:
- Provide access to all documents and tasks securely via intranet to internal team members, based upon their roles or individual permissions
- Maintain common and individual to do lists, projects and schedules to simplify the management of group activities
- Make tasks assignments and status visible and transparent by automatically sending and receiving appropriate notifications
- Build and work a visible action plan to achieve assigned goals and objectives, helping the organization be more strategic, less reactive in overall performance
- Organize and coordinate work effort, with reduced slip-ups, mistakes, errors due to miss-communication or verbal direction
Collaboration Software Types
Collaboration software comes in a variety of types and forms, including:
- Web-based collaborative tools (requires Internet access)
- Desktop collaborative tools (requires Intranet access)
Electronic group calendars (make easier to schedule events and meetings with multiple people, and automate reminders and alarms for group members)
Workflow or project management systems (help manage tasks, projects and associated documents)